Week 2 November

1) reasons/direction of the project ** DONE**
2) New model    (I have a General Idea)
3) questions for companies ** DONE **
4) Collate Survey Results

5) Need to get more references and USE ALL in the Literature REVIEW else I will lose marks
6) Write Introductory Chapters now since this is fresh in my head. (WIP)

7) Methodology Chapter (WIP)
8) Validation Tool
9) Step by Step guidelines of achieving UA



 - Write out 2 chapters



In my model:
Why am I not using some parts of the model?
Be CLEAR - identify weaknesses or reasons why some parts were left out.



Questions for Survey:

How is User Acceptance measured/monitored in 3 organisations?

Trust & Confidence
Observation questions?
CompanyA - previous project genie - low confidence and trust in the sytem - very slow and they went back
Company B -
Company C -

Positive Emotions/Social Influence/Perceived userfulness/Ease of Use/Subjective Norm/
Observation Questions:
Was there PR to promote to enhancement?
Was social influence/peer influence used?

(PR needed specially in a negative environment to build hype and positive emotions)

Time with the System
How long are you using the application?
Did you like it from inception?
Did it take getting use to?

Facilitating Conditions
Was there adequate technical support for the system enhancement (IT/IS)?
Was there adequate help for the enhancement for e.g. Business Analyst support/user manuals/training?

Level of system accuracy of serving user needs
Is the system challenging to use?
Does the system cater for your needs adequately - allow you to process your work in an efficient/user friendly way?