Find articles on in-house applications/solutions, tie in with lit review
develop lit review limitations/merits in more dept
Companies questions
Compile it and send out to 3 companies
start this chapter
Chapter 2 - Research and rewrite Lit Review
Chapter 3 - Data from companies
Chapter 4 - Intro into new model, identifying the need for it
For the Lit Review
Findings absence of papers on in-house/bespoke solutions:
In the literature review, state this. that this paper is addressing a need.
If i show merits/limitations in terms of bespoke wont that be personal opinion in lit review?
It is really a judgement call, due to the lack of material on in-house solutions.
State shortage of papers - comparison limited application to bespoke to what extent the models cater for this environment.
Discuss the characteristics of bespoke versus off the shelf how it affects the applicability of the model in either case
what are the shortcomings of the models that my paper will address?
Overall short comings of the models?
Issues with the Models
While the above
models provided a better understanding of user behaviour in terms of the
decisions making process, the models did not address issues of trust and
confidence of system and the effect of it would have on user behaviour. The
presence of these factors would have a weight on the decision making process.
There was no
clear indication of a start to finish guideline on how to achieve the user
acceptance in an Information Technology/Information System environment with
bespoke solutions. The models had good suggestions but were too general. It was
unclear how to follow through in a step by step process to achieve this goal of
user adoption.
While user
acceptance is a soft system approach and related to people and problems not
clearly defined, there was no mention of the technical side of the system in
terms achieving the user needs.
Questions for Companies?
How does the company measure/monitor UA?
Trust/Confidence in system
Trust/Confidence in team
Team
Are you satisfied with the technical support you receive from IT?
Is IT and IS the same to you?
Have you made requests before?
If YES Have they been taken seriously or been given a satisfactory explanation why it cannot happen?
System
Are you satisfied with the system in terms of aiding you in everyday work?
Are you satisfied with the system in terms of aiding you in everyday work?
System development
Rate emphasis on technical team in meeting objectives, in terms of over all importance in UA
What does the Model look like?
Will it look like the same UTAUT with just trust added as a bubble?
What other bubbles needed?
Model in action?
even though UA is user specific, the model does not refer to the system side of things, but
there still needs to be a solid development process that accurately builds the application according to the end user needs. Waterfall/Scrum/Agile whatever combination that gives the users what the need in a timely accurate manner.
How will organisations be able to validate and monitor UA and progress over time with the new model?
***
User Acceptance Model ( main focus)
In addition to this one still needs in the background:
What does the Model look like?
Will it look like the same UTAUT with just trust added as a bubble?
What other bubbles needed?
Model in action?
even though UA is user specific, the model does not refer to the system side of things, but
there still needs to be a solid development process that accurately builds the application according to the end user needs. Waterfall/Scrum/Agile whatever combination that gives the users what the need in a timely accurate manner.
How will organisations be able to validate and monitor UA and progress over time with the new model?
***
User Acceptance Model ( main focus)
In addition to this one still needs in the background:
1.
Development
Solution
2.
Change
Management Solution
3.
Long
term strategies for the organisation
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