Oct 29 - Mon Tue Testing session at GG (16 hours)

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Training/Testing session to introduce the users to ProfoundUI in Company 1
 2 days of testing  16 hours
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Training Testing sessions were done Mon and Tue for 2 full days.

Brought in users from different departments 5250 users and genie users.

Slow and fast processors. they got the process transactions what they do daily as well as another area where they might not be familiar with.

So they had to test all areas. This was done with the new ProfoundUI skin or interface.

They were initialed to it for the first few hours then go. they would test as if they were processing in the live environment.
Any issues found if it stopped them they were fixed almost immediately.

it was a one on one test session. ie User was using the system while BA and Programmers walked around and noted issues, positives and negatives.

Previous issues of previous interface - genie were fixed. ie speed. so it was not the same set backs as before.

Over all - positive feedback. 4 out of 6 users said they could use the system now as it and be fine.


outline: BA tested and programmer got all major issues out of the way asap for User testing on these 2 days then the users tested. gave feedback and then bugs were collated to be fixed again.

Because most of the issues were already out of the way it was not traumatizing to the user and they could process throughout without stopping.

User concerns, recommendations were taken into consideration so they had a voice, they were empowered to make comments and it would be listened to.

Cross section of users tested so it was a good test group to represent the masses.

Recommendations were minor. No major changes. Over all they were satisfied

The next training session will be on when all the islands come for training which is 3rd week in Nov 2011.
And each user testing will be a market person in their are for the product.

Who knows maybe this group will go on to tell positive stories to users downstairs. Promoting the name of the interface. and encouraging buy in.